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Data Analyst IT Business Analyst IT Consultant

SLA Analyst - Remote Data-Driven Service Excellence

Remote / Online - Candidates ideally in
Idaho, USA
Listing for: Gainwell Technologies
Full Time, Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Data Analyst, IT Business Analyst, IT Consultant
  • Business
    Data Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading health tech company is hiring a Service Level Agreement (SLA) Analyst responsible for managing SLAs with clients, ensuring services meet high standards. This role involves tracking performance metrics using tools like Power BI, facilitating improvements, and communicating results to stakeholders. Ideal candidates have extensive experience in service delivery management, are skilled in Excel and data visualization tools, and possess a degree in a related field.

This role offers a full-time position with competitive benefits and opportunities for growth.
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