Manager, IT Governance: Scrum​/Agile

Position: Manager, IT Governance: Scrum / Agile
* Champion a data-driven approach to measuring and improving team performance
* Lead regular retrospectives at the program level to identify systemic improvement opportunities
* Create feedback mechanisms that promote ongoing learning and adaptation
* Continuously evaluate and optimize Jira configurations, automations, and integrations to reduce friction and improve team velocity tracking
* This role requires an exceptional leader who can balance tactical execution with strategic vision, adeptly navigate complex organizational dynamics, and drive measurable improvements in delivery capabilities while nurturing a collaborative Agile culture.
* Demonstrated success guiding organizations through Agile transformations with proven frameworks for building high-performing Agile teams
* Extensive experience leading Scrum Masters, including career development and professional growth of direct reports
* Practical experience implementing and managing Agile-specific metrics and KPIs that drive meaningful improvement
* Deep understanding of Scaled Agile Framework (SAFe) with direct implementation experience
* Hands-on experience with multiple Agile methodologies beyond Scrum, including XP, Kanban, and other frameworks
* Proven capability in enterprise-scale release planning and coordination
* Experience consolidating and analyzing data from diverse sources to identify trends and drive decisions
* Proven experience serving as a Jira Product Manager or Jira Administrator, with the ability to translate Agile process needs into tool configurations
* Outstanding verbal and written communication skills with ability to influence across all organizational levels
* Strong analytical mindset with exceptional reasoning and problem-solving abilities
* Demonstrated servant leadership approach to team management
* Self-motivated professional capable of working independently with minimal supervision
* Practical experience working within diverse Scrum teams across varied contexts (team sizes, organizational cultures, co-located/distributed environments)
* Continuous professional development evidenced by recent Agile training, conference participation, and community involvement
* Experience supporting regulatory compliance through documented process flows
* Demonstrated ability to analyze complex data sets and translate findings into actionable insights
* The ideal candidate will combine strategic vision with hands-on Agile expertise, balancing technical knowledge with exceptional people leadership capabilities to drive organizational transformation.
* Jira Product Manager experience, including administration of projects, workflows, permission schemes, notification schemes, and custom fields at an enterprise scale (5+ years required)
* Advanced proficiency with Jira Advanced Roadmaps (formerly Portfolio) for program-level planning, capacity management, and dependency tracking
* Experience building and maintaining Jira automations, integrations (e.g., Confluence, Bitbucket/Git Hub, Service Now), and reporting dashboards using native and third-party tools (e.g., EazyBI, Scriptrunner)
* Demonstrated expertise with business productivity tools including Microsoft Excel, PowerPoint, and Project for data analysis and stakeholder communications
* Working knowledge of Service Now or similar ticketing systems for process management and workflow automation
* Fundamental understanding of IT infrastructure and systems design principles that impact team operations
* Bachelor’s degree in information technology, Computer Science, or related field; or equivalent combination of education and 7+ years relevant experience
* Minimum 5 years direct experience as a Scrum Master leading software development teams applying Agile methodologies
* Proven track record managing high-performing Agile teams through complete delivery life cycles
* Advanced knowledge of Agile/Scrum frameworks with practical application experience across diverse contexts
* Demonstrated ability to proactively identify potential impediments and guide teams toward effective resolution before issues impact delivery
* Experience as a Jira Product Manager or Jira Administrator in an enterprise environment preferred
* The ideal candidate will combine comprehensive technical tool knowledge with extensive hands-on Agile leadership experience, enabling them to drive both process excellence and cultural transformation across our organization
* A hybrid work environment, up to 2 days per week of remote work
* Tuition Reimbursement to support your continued education
* Student Loan Repayment Assistance
* Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
* Generous PTO and Parental leave
* 401k Employer Match
* Competitive health benefits including medical, dental and vision
* The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills,…