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IT Systems Specialist

Remote / Online - Candidates ideally in
Parma, Cuyahoga County, Ohio, USA
Listing for: Cuyahoga County Board of Health
Full Time, Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50420 USD Yearly USD 50420.00 YEAR
Job Description & How to Apply Below

POSITION AVAILABLE

Position: IT Systems Specialist

Reports to: IT Systems Administrator

Position to be filled: April 6, 2026

Position Type: Full-time

Starting Salary: $50,420 annually

Hours: Mon. – Fri., 8:30 a.m. to 4:30 p.m.

Vaccine Policy: All new hires will need to meet vaccination requirements or request an exemption and submit a TB Baseline as outlined in the CCBH Vaccination Policy.

Minimum Requirements
  • Bachelor's degree in Information Technology, Informatics, Health Information Science, Computer Science, or related field.
  • Minimum of three years of related IT experience including Microsoft Server, telecommunications, and/or security implementations, OR five years of experience (with Associates degree or relevant certification).
  • Good knowledge of networking, security, telecommunications, and PC hardware/software applications.
  • Proficiency with web-based project management and file sharing platforms (i.e., Basecamp, Dropbox, etc.).
  • Ability to efficiently multi-task on a daily basis.
  • Proficiency with use of PC hardware & basic software (i.e., Microsoft office), email, and office equipment (i.e., copier, fax, scanner, telephone, etc.).
  • Good customer service, verbal and written communication skills, and effective presentation skills. Good interpersonal relationship skills including cultural sensitivity & competence.
  • Proficiency with use of databases and for data querying and reporting.
  • Ability to efficiently multi-task on a daily basis.
  • Ability to serve in a leadership role as a member of a team.
  • Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Ability to preserve confidentiality of agency records.
  • Mathematical aptitude necessary to monitor revenue/expenditures.
General Responsibilities
  • Conducts the installation, setup, and maintenance of CCBH computer hardware, software, printers, and related devices.
  • Provides basic and moderately complex technical support to staff by troubleshooting issues with desktops, laptops, mobile devices, and applications.
  • Conducts user account management including email setup, password resets, and access permissions under the guidance of the Administrator.
  • Maintains antivirus protection, security patches, and routine software updates.
  • Supports network connectivity by performing troubleshooting, cabling, and telecommunications tasks.
  • Conducts routine data backup procedures and monitors system performance.
  • Maintains and updates IT inventory records for hardware and software.
  • Provides support for technology equipment setups, including webinars, projectors, video conferencing, and PA systems.
  • Documents IT support requests and resolutions to support knowledge sharing and improve response times.
  • Coordinates vendors as directed by the IT Systems Administrator.
  • Participates in system upgrades, IT projects, and agency initiatives under supervision.
  • Participates in public health emergency activities as needed.
  • Represents the IT systems administration function to the agency in the absence of the IT Systems Administrator.
  • Collaborates with internal and external partners on special projects as assigned.
  • Performs other duties as assigned.

Please complete the online application on our website,

All applicants are required to upload a resume and include a cover letter with their application.

Final date to receive applications:
March 13, 2026

Bilingual Applicants Welcome

Employees hired for a position that is funded in whole or in part by a designated funding source may be laid off when the funding source is reduced or eliminated.

THIS AGENCY IS AN EQUAL PROVIDER OF SERVICES AND AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER CIVIL RIGHTS ACT 1964

THIS EMPLOYER PARTICIPATES IN E-VERIFY

All employees hired for a position must be legally authorized to work in the United States without requiring sponsorship for employment visa status now or in the future.

Benefits offered at CCBH (for employees working at least 40 hours per pay period/Bi-weekly)
  • Medical (full time employees responsible for 10% of premium)
  • Dental (full time employees responsible for 10% of premium)
  • Vision
  • Public Employee Retirement System (PERS)
  • Deferred Compensation
  • FSA Health and Dependent Care
  • Tuition Reimbursement
  • Holidays (14 paid per year)
  • Vacation Time (13 paid days per year for new service PERS members*)
  • Sick Time (15 paid days per year*)
  • Personal Days (up to 3 paid per year)
  • Agency paid Life Insurance
  • Additional Voluntary Life Insurance
  • Voluntary Identity Theft Protection
  • Voluntary Critical Illness
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • Free Parking Onsite
  • Remote work from home available up to two days per week with approval after the completion of a minimum of 60 days of employment.
  • Alternate work schedule or changes in work schedule available after initial training period with approval. Core work hours of 10am to 2pm required of all staff.

* Benefit is prorated based on start date

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