Marketing Operations Manager - AI Tools; Remote

Crowd Strike, Inc.

Full time position. Crowd Strike is seeking a Marketing Operations Manager - AI Tools to lead the strategy, execution, and optimization of AI technologies across the marketing tech stack. The role sits on the global Marketing Operations team and focuses on integrating AI into marketing workflows, engaging prospects, streamlining operations, and accelerating pipeline. You will own the AI tools and infrastructure that power personalized, scalable engagement, from conversational agents to predictive insights, and collaborate with Marketing, Sales, and IT to operationalize new AI capabilities, ensure data alignment, and drive measurable impact.

• Own marketing AI use cases, including Qualified, 6sense AI Email, and Salesforce Agentforce, ensuring seamless integration and data integrity across systems.
• Implement AI solutions that optimize lead management, scale personalization, and accelerate marketing performance.
• Design and test AI prompts and workflows for marketing including inbound follow-up, nurture, chatbot engagement, and email automation.
• Partner with demand generation and campaign teams to operationalize AI agents for inbound response, nurture sequencing, and personalization.
• Track and report on performance metrics to measure impact of AI initiatives and identify areas for optimization.
• Build and maintain an AI roadmap for Marketing, aligning capabilities to business priorities and evolving Mar Tech strategy.
• Stay current on emerging AI technologies and identify opportunities to pilot or adopt innovations that drive efficiency and revenue growth.
• Collaborate with the IT AI Platforms team and cross-functional steering committee on AI tool review, selection, implementation, and adoption.

• 6-8 years of experience in marketing operations, marketing technology, or demand generation, preferably in a B2B SaaS or enterprise environment.
• Strong technical experience with Mar Tech tools (especially Qualified, 6sense, Salesforce, Marketo, or related platforms).
• Hands-on experience working with or implementing AI tools within marketing or sales workflows (e.g., chatbots, email automation, generative AI assistants).
• Demonstrated ability to test, tune, and operationalize AI models or prompts to improve business outcomes.
• Analytical mindset with a data-driven approach to problem-solving and performance measurement.
• Excellent cross-functional collaboration skills; ability to translate technical concepts into business impact.
• Curiosity and adaptability to thrive in a rapidly evolving AI and Mar Tech landscape.

• Familiarity with Agentforce, OpenAI, or other LLM-based marketing solutions.
• Experience with marketing automation platforms (e.g., Marketo, Hub Spot, Pardot).
• Background in lead management, nurture design, or marketing analytics.
• Understanding of data privacy and compliance considerations in AI applications.

#LI-MJ1

#LI-REMOTE

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

Crowd Strike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.

We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at  for further assistance.

Find out more about your rights as an applicant.

Crowd Strike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

Crowd Strike, Inc. is committed to fair and equitable compensation…