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Technical Support IT Support Systems Administrator IT Project Manager

Remote Technical Manager, Cloud Product Support

Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listing for: Genesys Cloud Services, Inc.
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A global customer experience solutions provider is looking for a Technical Manager to lead the Genesys Cloud Product Support team. This role includes overseeing operations, enhancing support strategies, and fostering a high-performing team. The ideal candidate should have over 8 years of experience in technical support leadership. Situated in a fully remote work environment, the position offers a competitive salary along with attractive benefits such as flexible work schedules and development opportunities.

Join this company to make a significant impact in customer experience.
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