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Hybrid Technical Support Team Lead; Tier 3 - SaaS & API

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Workiz
Full Time, Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, IT Project Manager, Cloud Computing
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Technical Support Team Lead (Tier 3) - SaaS & API
A leading SaaS platform company is looking for a Technical Support Team Lead to lead a high-performing team and oversee escalated support issues. In this role, you will drive execution across critical support domains, ensuring high-quality customer outcomes and mentoring team members. The position requires a blend of technical problem-solving skills and team management, with a hybrid working model that combines in-office and remote work days.

The successful candidate will enjoy a competitive salary and comprehensive benefits.
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