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Director, AI Success & Customer
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-03-01
New York, New York County, New York, 10261, USA
Listing for:
Zendesk
Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
AI Engineer
Job Description & How to Apply Below
Location: New York
A leading customer experience software company in New York is seeking a seasoned professional to lead their AI Success team. The ideal candidate will have over 12 years of experience in Customer Success roles, including leadership of teams of 15-30 individuals. Responsibilities include owning the strategic direction for AI adoption, improving retention, and developing high-performing teams.
This role offers a competitive salary, flexibility for remote work, and a commitment to career growth in an inclusive work environment.
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