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Remote IT Help Desk Technician

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Empower AI
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Help Desk Technician I
A technology solutions provider in Boston seeks a Junior Computer User Support Specialist to provide IT support for federal agencies. The role includes resolving user issues through technical support via phone, email, and instant messaging. Ideal candidates will have 1-5 years of experience, including Windows desktop support, and enjoy customer interaction. Responsibilities also include clerical tasks and maintaining statistical records.

This position is remote and requires strong communication skills.
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