Senior Revenue Enablement Manager, Product Success & Customer Success

Employer Industry: Cybersecurity

• Opportunity for career advancement and growth within the organization
• Flexible and remote-friendly work options
• Competitive salary package and comprehensive benefits
• 401(k) with employer contribution and health insurance options
• Generous PTO plan and 16 paid holidays per year
• Engage in a mission‑driven environment focused on preventing cybercrime

• Develop and execute a post‑sales enablement strategy aligned to customer lifecycle goals
• Build and maintain post‑sales playbooks covering onboarding, implementation milestones, and expansion opportunities
• Own or contribute to high‑quality technical documentation and ensure alignment with fieldwork
• Partner with leadership to operationalize value realization frameworks across the customer lifecycle
• Design and deliver enablement programs for Customer Success and Product Success teams

• 6+ years of experience in Enablement, Customer Success Operations, or a related post‑sales role in B2B SaaS
• Proven experience enabling post‑sales teams such as Customer Success or Product Success
• Hands‑on experience creating technical or process documentation for audiences
• Strong understanding of post‑sales motions, including onboarding and renewals
• Excellent written and verbal communication skills; able to influence without direct authority

• Experience in cybersecurity, identity security, or fraud prevention domains
• Background in enabling Technical Account Management or Sales Engineering
• Familiarity with value selling methodologies and customer value realization programs

#Cybersecurity #Customer Success #Career Opportunity #Remote Work #Competitive Benefits #Value Realization

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