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Technical Support IT Support

Enterprise API Support Engineer - Remote

Remote / Online - Candidates ideally in
Gaithersburg, Montgomery County, Maryland, 20883, USA
Listing for: Dow Jones & Co.
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below
A global news organization based in Gaithersburg, MD is seeking a Technical Support Representative to assist customers with complex technical issues related to data feed products. The role involves collaboration with sales and consulting teams, along with providing technical support for developers. Candidates should have at least 3 years of experience in customer service or technical support, alongside strong communication skills.

This position offers a competitive salary between $55,000 and $70,000, with comprehensive benefits including healthcare and PTO.
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