Distributed Computer Systems Admin - Ses

Job Information

Position Title: Distributed Computer Systems Administrator

Salary: $2,003.61 bi-weekly

Posting Closing Date: 03/11/2026

Location: Central Region

Contact: Geoff Fulcher,

This position is located within the Department of Juvenile Justice, Bureau of Information Technology (IT). Incumbent will serve as the IT Manager for DJJ’s Central Region, managing a team of technical staff working on infrastructure composed of the newest technologies. The home office for this position will be located in DJJ’s Central Region. Our team supports a client server environment with web-based applications using Microsoft Windows 10, MS Server 2016/2019, Microsoft 365, MS SQL, and .Net

tools.

• Supervise seven staff providing desktop and infrastructure support to the Department located across six counties within DJJ’s Central region performing the following:
• File server configuration and administration (Active Directory - Security - Virus Protection)
• Network account establishment and/or removal.
• Customer data backup.
• Software installation and update.
• Set-up and maintenance of local training rooms.
• Work order resolution and follow-up.
• Network (LAN/WAN) monitoring.
• New or replacement equipment set up.
• Existing equipment troubleshooting and repair.
• Equipment/software research for Information Resource Request (IRR) preparation.
• Equipment inventory.
• Equipment surplus and relocation.
• Customer interaction - software/hardware operation orientation training.
• Assure staff maintain technical proficiency.
• Performance measurement and data reporting.
• Asset management and evaluation.
• Regional project planning and reporting.
• Regional resource planning and management.
• Customer management coordinator.
• Regional quality assurance.
• Conduct staff and customer meetings and site visits.
• Implement plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency technology utilization needs.
• Conduct and verify data backup of servers within the supported sites.
• Confer with customers to discuss issues such as computer data access needs, security violations, data security, technology equipment needs/recommendations, technology applications/software needs/recommendations, and technology service quality.
• Assure access privileges are granted and removed as directed by supervisors and IT management.
• Identify infrastructure equipment upgrade and replacement needs.
• Monitor technology performance and report to IT management issues and capacity recommendations.
• Maintain and implement the IT plan of action for the region’s response to an incident or disaster event.
• Follow-up meetings with customers to discuss IT service satisfaction status and issues.
• Generate and provide IT management reports on equipment, software, application, customer, and support data.
• Review processes and activities within the region for adherence to established standards and policies and report findings to IT management.
• Review work order data to assure all support activities are documented and issues/requests are accurately resolved.

• Experience supervising or managing information technology support staff.
• Server Operating Systems, Installation - Operations - Troubleshooting:
  Windows Server .
• Desktop/Laptop Operating Systems, Installation - Operations - Troubleshooting:
  Windows 10 Desktop/Laptop/Mobile Device/Server/Network Hardware Troubleshooting and Repair.
• Network (WAN/LAN) Equipment Installation, Operations, and Troubleshooting.
• Data Backup and Recovery.
• Utilization of Microsoft Office 365.
• Customer Support and Interaction.
• Project Planning and Reporting.
• Asset Management and Reporting.
• Performance Measurement and Quality Assurance.

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

This employer participates in E-Verify (Employment Eligibility).

Positions that require a driver’s license and it is listed on the position description - A valid driver’s license is required. Licenses suspended or revoked for any reason, work permits…