Application Support Analyst; MIS

We are seeking an Application Support Analyst to join our busy and expanding MIS team, to assist with the implementation, configuration and support of new and existing Management Information Systems. Responsibilities of the role will include:

• Providing 1st and 2nd line helpdesk support
• Supporting user onboarding and access management
• Using SQL to support system operations, including troubleshooting data issues, validating datasets, and resolving user-reported problems
• Developing and maintaining SQL queries, views, stored procedures, and scripts to enhance MIS functionality and support ongoing system development; applying SQL in system integrations, and using scripting technologies such as Python and Power Shell to automate data flows
• Designing, testing and implementing API-based integrations

• Minimum of 3 years’ experience of working with and supporting application systems
• Good working knowledge and experience of Microsoft SQL Server
• Good analytical skills
• Experience of 1st & 2nd line helpdesk support
• Python & Power Shell development skills (desirable)

This role is based at Uxbridge Campus, with travel to other college sites (Harrow & Richmond) when required. It is anticipated that the postholder will be able to work from home for 1 day per week, subject to business need, after settling into the role.