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Technical Support

CS Operations & Analytics Leader — Remote-First

Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Edmentum
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 115000 - 140000 USD Yearly USD 115000.00 140000.00 YEAR
Job Description & How to Apply Below
An educational technology company is seeking a Customer Success Operations lead to optimize processes across the customer lifecycle and manage performance metrics. This role requires deep expertise in Customer Success and Revenue Operations, strong analytical skills, and experience with Salesforce. The ideal candidate will provide data-driven insights to enhance customer strategies and collaborate cross-functionally. This remote position offers a competitive salary range of $115,000 to $140,000 along with comprehensive benefits to support work-life balance.
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