Implementation Specialist

Location:

USA—Work from home

SOVRA is a leading public procurement platform trusted by more than 7,000 government agencies and over 1 million suppliers across North America. Our work sits at the intersection of technology, public service, and accountability, helping governments operate more efficiently and transparently on behalf of the communities they serve.

What makes SOVRA unique is our deep focus on the public sector. Our solutions are purpose‑built to solve real, complex procurement challenges, balancing compliance with usability and innovation. That commitment has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, reflecting our high standards and impact in the market.

At SOVRA
, the work you do matters. Every improvement we make helps public organizations stretch taxpayer dollars further, operate with greater transparency, and deliver better outcomes for millions of people. We’re a growing, mission‑driven company where smart, curious people come together to build technology that serves the public good.

Learn more at .

In this role, you'll be responsible for researching and understanding detailed customer business and technical requirements; developing detailed requirements documentation; implementing technical data integration/transforms, migration and reporting solutions; developing test strategies for system functionality; and providing ongoing technical support to the Services team and clients during solution implementation projects.

• Develop robust knowledge of product functionality and potential usage/configuration solutions for clients
• Perform process‑focused analysis of client procurement/purchasing processes and develop appropriate software configuration and technical design recommendations to be used in design sessions with clients.
• Design, document, develop, and test data integration transformations and data solution features that align with the software products and the client's needs.
• Refine and translate user requirements into detailed functional and technical design specifications for data integration/transformation, migration, and reporting solutions that align with functional use cases and client needs.
• Design, configure, and maintain reporting and analytics solutions, including dashboards, data views, and scheduled reports.
• Develop and optimize data‑driven insights and visualization outputs that support client decision‑making.
• Collaborate with stakeholders to gather reporting requirements and translate them into scalable, maintainable business intelligence deliverables.
• Ensure accuracy, performance, and usability across all reporting and BI outputs.
• Conduct and support client product testing according to plan
• Provide technical support and root cause analysis
• Translate technical issues for non‑technical team members
• Ensure adherence to project deadlines and schedules, and communicate risks
• Understand the necessity of project standards and apply them consistently
• Prioritize multiple tasks effectively
• Monitor quality levels of delivery and elevate any issues/blockers
• Other related duties as assigned

• Bachelor's degree in computer science, Management Information Systems, or related field.
• 5+ years of experience as a business/system analyst performing duties like those in the Duties and Responsibilities section.
• 2+ years of experience with SQL Server, Postgre
  
  SQL, and XML.
• Experience with multiple software development lifecycle (SDLC) methodologies, including agile, iterative and waterfall.
• Familiarity with tools such as Map Force, Jaspersoft, and DBeaver is a plus.
• Experience building reports and dashboards with modern BI or reporting platforms (e.g., enterprise reporting tools, visualization tools, or embedded analytics platforms).
• Strong understanding of BI concepts, including data modelling, reporting structures, and visualization best practices.
• Experience working with BI data sources such as SQL queries, views, stored…