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Senior Customer Success Manager — Remote; Midwest
Remote / Online - Candidates ideally in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-03-01
Detroit, Wayne County, Michigan, 48228, USA
Listing for:
Eltropy
Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading financial technology firm is seeking a proactive Customer Success Manager to manage a portfolio of 50 mid-size customers in the Midwest or South Central U.S. You will ensure that customers derive maximum value from our products and services while driving retention and growth. The ideal candidate has 5+ years of customer-facing experience, a customer-centric mindset and a strong technical aptitude.
This role requires adaptability and collaboration across teams, with quarterly travel to meet customers.
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Position Requirements
10+ Years
work experience
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