Senior AI Specialist

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

The Senior AI Specialist – Partner Digital Transformation & Success plays a pivotal role in empowering our global partner ecosystem to accelerate digital transformation and achieve measurable business outcomes through advanced AI technologies. In this role, you will collaborate with partners, internal teams, and customers to design, implement, and scale AI‑driven solutions that elevate partner success and fuel innovation across the value chain.

By combining deep AI expertise with strong understanding of partner business models, you will bridge the gap between cutting‑edge technology and real‑world partner impact. You will help partners harness AI to automate processes, enhance experiences, and unlock new revenue opportunities.

This position is an individual contributor role reporting to the Senior Director, Partner Programs and Success.

Responsibility

• Serve as the AI subject matter expert for the Partner Digital Transformation & Success team, Partner Programs and the broader partner ecosystem
• Translate complex AI capabilities into actionable strategies that partners can apply in real business scenarios
• Design and deliver AI solution strategies aligned to partner and customer transformation journeys
• Collaborate with partners to develop AI‑enabled use cases, prototypes, and proof‑of‑concepts that demonstrate value
• Influence AI solution roadmaps by analyzing partner needs, competitive signals, and market trends
• Drive adoption of AI‑powered tools, platforms, and experiences across the partner ecosystem
• Establish repeatable methodologies, frameworks, and best practices that accelerate AI‑driven partner transformation
• Support field, product, and engineering teams to ensure seamless execution of AI initiatives globally and regionally
• Track performance metrics to assess the business impact of AI programs on partner success, transformation outcomes, and value realization
• Provide insight‑based recommendations to optimize partner engagement and expand AI usage across the ecosystem

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years of relevant experience
• Experience with Agentic AI development, machine learning, data science, or related domains, with a proven track record of delivering business‑impacting AI solutions
• Experience across AI/ML frameworks (e.g., Tensor Flow, PyTorch, Azure AI, Google Cloud AI) and Agentic AI platforms (e.g., Google Cloud Agent Builder, Open AI Agentic capabilities, Anthropic Claude, etc.)
• Proven ability to translate complex technical concepts into clear, practical strategies for non‑technical stakeholders
• Experience designing, building, and deploying agentic AI platforms or advanced AI‑driven experiences to improve partner engagement, with strong data and analytics skills to define KPIs, build dashboards, and translate insights into measurable improvements in partner experience
• Bachelor’s degree

Preferred

• Master’s degree in computer science, engineering, data science, or a related technical…