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Remote Family Tech Support Analyst

Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: Pearson
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Family Tech Support Analyst I
A virtual education solutions provider is seeking a Family Technical Support Analyst to provide remote technical assistance to students and caretakers. Candidates should possess exceptional communication skills and troubleshooting expertise, especially in online learning environments. The role includes logging calls, resolving issues related to software and hardware, and maintaining customer satisfaction. This position offers competitive pay and the opportunity to work in the innovative field of virtual education.
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