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Design Researcher

Remote / Online - Candidates ideally in
Coos Bay, Coos County, Oregon, 97458, USA
Listing for: Twilio
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Data Analyst, Data Scientist, Data Science Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Staff Design Researcher

Overview

Employer Industry: Technology and Communications

Why consider this job opportunity:

  • Salary up to $
  • Eligible to participate in the employer’s equity plan and corporate bonus plan
  • Generous time off and ample parental and wellness leave
  • Comprehensive healthcare benefits and a 401(k) retirement savings program
  • Opportunity to work in a remote-first environment with a global team
  • Chance to contribute to innovative projects that shape the future of technology
What to Expect (Job Responsibilities)
  • Lead end-to-end qualitative and quantitative design research for early-stage exploratory projects
  • Provide thought leadership and frameworks that connect research findings to business and product strategy
  • Distill complex data into clear, actionable narratives for senior executives and cross-functional teams
  • Collaborate with Product and Design to rapidly test new hypotheses through prototypes and MVPs
  • Represent the voice of the customer in discussions to inspire innovative solutions
What is Required (Qualifications)
  • 5+ years of experience in design research, user research, or a related field, preferably in innovation or new product development
  • Proven track record of leading ambiguous research programs in fast-paced, high-growth tech environments
  • Mastery of various research methods, including ethnography and contextual inquiry
  • Experience with both qualitative and quantitative data analysis and execution
  • Exceptional communication, storytelling, and influence skills with an executive presence
How to Stand Out (Preferred Qualifications)
  • Experience working with AI/ML technology and customer engagement platforms
  • Experience in trust, security, or fraud prevention
  • Experience guiding innovation in a multi-sided platform environment
  • Portfolio or case studies showcasing impact on breakthrough products or business opportunities

#Technology #Design Research #Remote Work #Innovation #Career Opportunity #Competitive Pay

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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