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Remote Desktop Support Specialist — Advanced Troubleshooting

Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: SISL Global
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology services company in Minnesota is seeking a skilled second-level technical support specialist. The role involves diagnosing and resolving advanced technical issues, providing support for desktop and laptop hardware and software, and assisting with network connectivity problems. Candidates should excel in troubleshooting both Windows and Mac systems and be capable of training junior staff. This position is vital to maintaining user satisfaction and system performance in a dynamic IT environment.
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