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AI-First Customer Success Architect; Remote

Remote / Online - Candidates ideally in
California, Moniteau County, Missouri, 65018, USA
Listing for: Puffy
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: AI-First Customer Success Architect (Remote)
Location: California

A leading mattress brand in the USA is seeking an AI First Customer Success Manager to build a scalable support infrastructure. This remote position involves optimizing customer interactions through automation and advanced technologies. You'll own the complete support technology stack and lead a team in a fast-paced e-commerce environment. The ideal candidate has extensive experience in customer success and is proficient in tools like Zendesk and Alhena AI with exceptional analytical skills.

Competitive salary and performance bonuses are offered.
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