Public Sector Engagement Manager

Washington, DC (Remote considered for exceptional candidates)

Location: Washington, DC (Remote considered for exceptional candidates)

Compensation: $178,000 – $223,000 base salary (plus equity and comprehensive benefits)

Clearance: Active Top Secret required

This organization is advancing the application of artificial intelligence and machine learning to the most critical challenges in national defense and public sector operations. As a member of the Public Sector Delivery team, you will ensure government and defense customers achieve mission success through exceptional implementation, integration, and long-term partnership.

You’ll serve as both strategist and operator—owning account plans, driving delivery, and ensuring seamless collaboration across engineering, operations, and client stakeholders. The ultimate goal: deliver measurable, repeatable value in support of U.S. national security AI/ML objectives.

• Manage customer relationships from senior executives to technical end users, ensuring alignment and mission impact
• Lead onboarding and implementation
  , overseeing operational success and ensuring projects deliver against objectives
• Drive cross-functional collaboration with internal teams to deliver cutting-edge AI/ML solutions and resolve technical issues
• Identify risks and preempt challenges
  , maintaining long-term customer satisfaction and contract health
• Develop scalable frameworks that make customer success repeatable across the organization
• Partner with client teams to understand operational and technical pain points, advocating for improvements with internal engineering resources
• Engage directly with customer technical teams
  , providing hands-on support for AI/ML deployment, troubleshooting, and user adoption

Required:

• Active Top Secret security clearance
• Minimum 5 years of professional experience, including customer-facing roles in technical program management, government services, or professional engagement management
• Solid understanding of machine learning operations (MLOps) and strong aptitude to master generative AI workflows
• Demonstrated success managing multi-stakeholder relationships and complex technical programs
• Proven track record of analytics-driven problem solving and structured project execution
• Excellent written and verbal communication skills
• Collaborative, cross-functional work style with strong initiative and follow-through
• Willingness to travel up to 25%

• Preferred:
• Experience in defense technology
  , AI companies
  , or dual-use innovation environments
• Proficiency in Python, SQL
  , or similar programming languages
• Deep understanding of ML operations for generative AI workflows
• Background in modeling, simulation, or wargaming
• Prior experience supporting or delivering technology to U.S. government or defense customers

• Base Salary Range (Washington, DC): $178,000 – $223,000 USD
• Equity participation for eligible roles
• Comprehensive health, dental, and vision insurance
• Retirement plan and learning & development stipend
• Generous PTO and parental leave
• Additional benefits such as commuter support or remote work flexibility

You are a mission-driven professional who thrives in high-impact, fast-moving environments. You combine a deep understanding of national security operations with technical acumen and customer empathy. You are proactive, organized, and driven by a commitment to deliver AI solutions that enhance the safety, readiness, and resilience of the nation.