Manager, Technical Product Management

Overview

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

Our Core Development team is excited to announce a leadership opportunity for a Manager of Deposit Product Development, overseeing all Silver Lake and CIF 20/20 deposit product initiatives. This role is ideal for someone with deep deposit application experience who is ready to guide the future direction of our deposit solutions, shape product enhancements, and serve as a key voice for our customers.

You will lead a team of talented Business Analysts, collaborate closely with financial institutions to understand their evolving needs, and partner with development teams to bring meaningful product features to life. You’ll also represent Jack Henry at Regional user groups and National Jack Henry conferences speaking and presenting upcoming enhancements and strengthening relationships within our customer community.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX;
Birmingham, AL;
Cedar Falls, IA;
Charlotte, NC;
Lenexa, KS;
Louisville, KY;
Springfield, MO; or Monett, MO.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

• Directs, designs and implements a comprehensive product management strategy for a specific product or group of products from product definition and planning through production and release.
• Creates and maintains the product vision/roadmap; directs those involved in the design, modification, and evaluation of all phases of a specific product or group of products from product definition through production and release.
• Oversees the interaction with other internal organizations such as development, quality, marketing, etc. as the product(s) move to completion.
• Ensures that products meet specifications and quality goals. Formulates and executes long-term plans for cost/profit control.
• Manages accurate tracking of statistics of product adoption by customer base and translates feedback into enhancement recommendations.
• Serves as a resource within the user community (e.g., focus groups, ESP, customer fact finding, etc.).
• Promotes use of new technologies and industry-leading trends to product management activities.
• Reviews alpha and beta program definitions, and oversees execution.
• Oversees a smooth turnover to implementation or support organizations that includes planning, training and hand off, and the rollout of marketing plans/campaigns.
• Provides resources for standard demonstrations, occasional participation in customer demonstrations, and to internal sales.
• Promotes investigation and application of new technologies and industry trends to product management activities.
• May perform other job duties as assigned.

• Minimum of 7 years of experience in business analysis, product management, or working within the SDLC.
• Experience in deposit operations with strong understanding of banking workflows, compliance considerations, and operational processes.
• Previous business leadership experience
  , including leading teams, projects, or cross-functional initiatives.
• Exceptional presentation and communication skills
  , with the ability to translate complex technical concepts for both technical and non-technical audiences.
• Ability to travel up to 25% for internal meetings, conferences, and customer engagements.

• Experience working in or alongside software development or engineering teams.
• Familiarity with Jack Henry products
  , especially Silver Lake or related Jack Henry systems.
• Background in technical product management
  , system integrations, API-driven solutions, or platform-based products.
• Experience developing roadmaps, writing requirements, and leading discovery sessions in Agile or hybrid environments.
• Strong analytical mindset with the ability to make data-driven decisions and evaluate complex business needs.
• Prior experience presenting to executives, facilitating customer discussions, or leading strategic product initiatives.

At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their…