Remote IT Service Desk Technician
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-01
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
NCI
Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A leading technology firm in Boston seeks a Junior Computer User Support Specialist to enhance their IT service desk. In this role, you'll manage ticket processing, provide remote technical support, and assist with software and hardware issues. Ideal candidates should have a High School Diploma, ITILv4 Certification (to be completed within 120 days), and 1-5 years of relevant experience. This position emphasizes excellent customer service skills and the ability to work independently in a remote environment, fulfilling IT needs for government clients.
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