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Remote Business Applications Analyst - Helpdesk & Testing

Remote / Online - Candidates ideally in
East Lansing, Ingham County, Michigan, 48823, USA
Listing for: Michigan State University College of Engineering
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Business Applications Analyst I - Helpdesk & Testing
A leading educational institution in East Lansing is seeking a Business Application Analyst I to provide operational support for its software system, focusing on the Click helpdesk. This remote-friendly position requires strong customer service skills and involves monitoring user inquiries, troubleshooting issues, and collaborating with technical staff. Ideal candidates should have relevant experience in technical support and be proficient in Microsoft Office, along with strong communication abilities.

Flexibility in work hours allows for standard 8-5 shifts.
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