Network Security Engineer : SOC

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

The Network Security Engineer position will join our Gladiator Security Operations blue team that is a recognized leader in providing network and information security services exclusively to financial institutions. Gladiator provides comprehensive services that include around-the-clock management, correlation, and monitoring of multiple security layers specifically designed and developed for financial institutions to safeguard information assets, IT infrastructures, and business continuity by identifying and addressing internal and external security breaches.

As a Network Security Engineer, you will be tasked with providing remote support for customers and will be involved with working client change requests or troubleshooting firewall and networking issues. The environment you will be working in requires working on Fortinet and Sonic Wall next-generation firewalls as well as a wide variety of cutting-edge security tools and applications that support the Information Security programs at over 1,000 banks and credit unions across the United States.

Daily, the engineer will assist in configuring, implementing, and managing a variety of security controls to better protect the confidentiality, integrity, and availability of customer information technology assets while interacting and collaborating with a team of over 20 network security engineers. Security technologies used for this position include but are not limited to Event Manager (SIEM), Firewalls, network based IPS, and other security related applications/appliances.

This position will incorporate direct contact with external clients through phone and email. Jack Henry provides strong opportunities for career progression not only within Gladiator but across the organization as well.

The salary range for this position is $57,450 - $80,000 and will be determined based on location and experience level. This is a remote position, and candidates must live within approximately a 70-mile radius of our office location in Springfield, MO.

This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

• Learns network monitoring tools (routers, switches, and firewalls) against intrusions.
• Learns the development of comprehensive network security policies and putting together business continuity and disaster recovery plans.
• May participate in monitoring the effectiveness of security controls and compliance policies.
• Ensures that changes do not affect the integrity of network security.
• Cross trained on test hardware and software for potential vulnerabilities and monitors backup and disaster recovery systems.
• Cross trained on coordinating incident response across teams and ensures that noncompliance issues are resolved in a timely manner.
• Plans, coordinates, tests, and implements network security measures (e.g., disaster recovery)
• Adheres to documented departmental and corporate standards.
• May perform other duties as assigned.

• A minimum of 12 months of experience troubleshooting technical issues in such roles as: helpdesk support, desktop support, and/or network support.
• Experience in providing internal or external customer service support.
• Ability to stay organized and adaptable to different situations and…