Senior Data Governance Analyst - Remote

Overview

Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluates software releases and/or new products, and provides recommendations to optimize processes and reduce expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches.

Maintains a record of test progress and test results. Responsible for problem, incident, change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Oversees smaller-sized projects or components of projects.

Norfolk, VA

First (Days)

• Provide day-to-day support and optimization of software applications, including builds, upgrades, and enhancements.
• Analyze business / clinical needs and evaluate software releases and/or new products; recommend optimizations to reduce expenses.
• Perform and document workflow assessments to determine functional requirements for optimal application utilization.
• Develop system test plans and test software upgrades and patches; maintain records of test progress and results.
• Manage problems, incidents, changes, and service requests; provide daily on-call support for application-related issues.
• Collaborate with cross-functional teams and end-users to achieve application integration that meets business / clinical needs.
• Communicate software issues, requirements, upgrades, and enhancements; oversee smaller projects or components of projects.
• Coordinate implementation or project planning around software application releases.
• Possess key certifications or credentials central to the systems or applications supported.

• 5+ years of relevant experience with a degree (Required)
• 7+ years of relevant experience without a degree (Required)
• Experience in lieu of Bachelor's Degree

• No specific certification or licensure requirements

• 5 to 7 years of relevant experience
• Experience in data governance practices; business analysis; project management; metadata management; data catalog management; data stewardship management; data policy & standards management; business process flow management; data mapping; process improvement techniques; data exploration & visualization; analytic programming; database management including MDM, data quality, ETL, storage, processing, and cloud computing.
• Data governance experience with electronic medical record systems, billing systems, claims & member processing systems, and strategic and financial systems.
• Business acumen around basic finance, accounting, operations, management & marketing for health systems including healthcare & health plan.

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus possibility depending on system and eligibility

Note: Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its workforce. Diversity, inclusion, and belonging are guiding principles of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment.

Remote work:
Sentara Health employs associates in multiple states, including Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.