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Remote CX Engineer — SaaS

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Transcend
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote CX Engineer — SaaS Support
Location: New York

A leading privacy technology company is looking for a Support Engineer to connect with customers and ensure they feel supported throughout their experience. This remote role requires strong technical troubleshooting skills, excellent communication, and the ability to develop solutions based on customer interactions. The ideal candidate should possess 3+ years in a technical role, a Bachelor's degree in a related field, and complete proficiency in JavaScript and REST APIs.

The role offers a competitive compensation package and the chance to grow in a fast-paced environment.
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