Application Support Engineer

Overview

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Application Support Engineer

About The Role

We are seeking a Healthcare Application Support Engineer with strong experience in data conversion, SQL-based systems, and ETL support within regulated healthcare environments. This role focuses on healthcare data migration, system integration, reporting support, and ensuring data integrity during go-live and post-go-live phases. The ideal candidate will have hands-on experience with SQL Server, SSRS, basic SSIS, and experience supporting Microsoft-based healthcare or financial applications.

• Support and execute all data conversion and data mapping activities prior to go-live
• Develop, test, execute, and document repeatable data migration and transformation processes
• Create and maintain detailed data mapping documentation and version-controlled artifacts
• Collaborate with vendors, IT teams, and business stakeholders to gather and analyze requirements
• Understand healthcare workflows and how modules integrate across systems
• Perform business data analysis to validate accuracy, completeness, and compliance
• Develop and maintain SSRS reports; support basic SSIS packages for data transformation
• Provide post-go-live production support and troubleshoot data-related issues
• Assist in managing ETL deployments in collaboration with Dev Ops teams
• Ensure adherence to project timelines and milestone commitments
• Document data quality issues and recommend remediation strategies

• 4+ years of IT experience
• Strong working knowledge of Microsoft SQL Server (T-SQL, data validation, performance tuning)
• Understanding of SSRS; basic working knowledge of SSIS
• Familiarity with ETL methodologies and data transformation processes
• Experience working with data-driven applications and system integrations
• Understanding of Dev Ops practices including version control and CI/CD support
• Strong troubleshooting and analytical skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience in regulated environments (Healthcare or Financial Services preferred)

• Experience supporting Microsoft Dynamics GP or Dynamics 365 applications
• Microsoft Certified Professional or Microsoft Dynamics Certifications (Financials, Reporting, or Integration)
• Experience with healthcare billing, claims, or financial system integrations

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

• Remote work:
  Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Perks and rewards designed for you:

• Career Growth Opportunities:
  We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Great Work Environment:
  We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

• Bring your authentic self to work
• Grow and thrive, both personally and professionally
• Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

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