Order Management Specialist

Our client, a global leader in the IT industry is seeking to hire an Order Management Specialist for their Vernon Hills IL office. This is a HYBRID role where you will work the first 3 Wednesdays each month onsite in Vernon Hills and the remainder of the month from your home office. This is a first shift position that will work 8am-5pm Monday – Friday
, offers a pay rate of $30-$32/hour, and includes benefits (medical, dental, vision). This role starts as a 3-month contract but will offer both extensions and full-time opportunities for a top performer.

• Reviewing and validating key details of the Purchase Order - like PO#, amounts, shipping terms, confirming credit lines, ensuring address is correct, checking for fraud issues.
• Releasing the Purchase Order in an ERP System once it’s validated. (Previous experience with an ERP system like AS400 or SPS is preferred).
• Researching & resolving PO related issues by coordinating with internal teams (Credit or Order Management Teams)

• Validating Purchase Order against the order (Quality Compliance) – Reviewing and validating key details like PO#, amounts, shipping terms, confirming credit lines, ensuring address is correct, checking for fraud issues.
• Releasing the order in the AS400 System (Based on Service Level Agreements it must be under 2 hours, or it gets escalated to management)
• Coordinating with internal Teams such as Credit or Order Management Team as issues come up. (Research and resolve PO issues).
• Ensure all appropriate requirements are met prior to releasing the purchase order.
• Analyze and verify a customer’s standing prior to releasing the purchase orders.
• Collaborate with internal teams such as Sales, AR, AP, and various other departments for problem resolution when necessary.
• Approve purchase orders and Lease orders up to $100k in designated Sales segments.
• Approve orders in same categories on verbal terms up to $100K.
• Work with other departments to maintain correct corporate data and account history.

• Demonstrated Order Management experience (back-end order review & release).
• Strong with PO/Order validation (PO match, ship-to, terms, dollar amounts).
• Experience with credit line checks and basic payment terms (Net 30/60/90).
• Comfort navigating AS400 or similar ERP/order management systems.
• Experience handling flagged orders and address/fraud verification.
• Detail orientation; ability to make release/hold decisions based on criteria.

• SPS platform exposure
• Experience inside an IT Distribution/VAR environment
• Prior Credit/Risk or Fraud Screening exposure
• High Volume order queues with Service Level Driven Environments