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Technical Support Customer Service Rep

Remote ER&R Support Analyst — Data & Issuer Care

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: ASM Research, An Accenture Federal Services Company
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology firm is seeking an ER&R Support Analyst to join a fully remote team. Responsibilities include handling inbound and outbound communications related to Marketplace insurance data verification, providing exemplary customer service through various channels, and analyzing cases for guidance. Candidates must have a Bachelor’s degree or equivalent experience, along with solid customer service skills. A high attention to detail and organizational skills are essential.

Compensation is competitive and based on various factors.
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