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Technical Support IT Support HelpDesk/Support

Remote Technical Support Specialist - Enterprise Solutions

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: EBSCO Information Services
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading information services provider is seeking a Technical Support Representative to provide remote technical assistance and support for users of their software. The role focuses on diagnosing problems, providing solutions, and maintaining customer satisfaction through excellent communication. Applicants should have a degree or relevant experience, strong customer support skills, and be able to work independently. This position offers a competitive salary and a comprehensive benefits package.
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