Global Benefits Lead

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

The Global Benefits Manager will shape and lead a world-class, inclusive global benefits strategy for approximately 14,000 employees across the United States, Canada, India, Latin America, Europe, and East Asia. This role sits at the intersection of strategy, employee experience, and global scale – designing and administering benefits and leave programs that are competitive in local markets while aligned to a cohesive global vision.

They will partner closely with our benefits broker, carriers, vendors, Finance, Legal, and regional leaders to ensure ZS benefits are market competitive, support employee well-being, attraction and retention, and enable business strategy.

• Lead and continuously improve global benefits programs in alignment with our values, established strategy, and employee needs;
• Translate global direction into regional implementation plans, supporting countries with program changes and business cases;
• Oversee global benefits administration, including enrollments, eligibility, leave and disability programs, vendor coordination, and escalations;
• Establish and maintain benefits governance, policies, documentation, and controls, enabling local compliance and flexibility;
• Lead open enrollment planning and execution across markets, including renewals, communications, and implementation;
• Manage broker, carrier, and vendor relationships, partnering with Finance on budgeting, forecasting, cost control, and ROI;
• Use program data, market insights, and employee feedback to drive continuous improvement, consistency, and quality across all regions.

• Bachelor’s degree required;
• 10+ years of progressive benefits experience with global or multi-country scope;
• Deep expertise in benefits programs across the Americas, EMEA, and APAC;
• Demonstrated success scaling or transforming global benefits programs;
• Experience in professional services, consulting, or similarly complex global organizations;
• Strong vendor management, financial, and project leadership skills;
• Highly credible, empathetic professional with advanced Excel, PowerPoint, and HRIS proficiency;
• Experience leading dispersed teams;
• Fluency in English;
• Collaborative spirit and problem-solving approach.

• Cross-functional skills development & custom learning pathways;
• Milestone training programs aligned to career progression opportunities;
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions.

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be…