IT Systems Engineer

is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At , we are on a mission to create the most helpful search engine in the world—one that prioritizes transparency, privacy, and user control.

We're building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At , you ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you re ready to make a difference and help us revolutionize the way people search and work, we d love to have you join us!

We re a rapidly growing Series C generative AI company backed by top-tier investors, building cutting-edge products at the frontier of machine learning. As we scale our team and operations, we re looking for an experienced and forward-thinking IT Systems Engineer with experience in security to ensure our infrastructure, internal tools, and support systems are secure, efficient, and AI-enhanced from day one.

As our IT Systems Engineer, you ll help manage the systems that power our entire team: provisioning, security, automation, cloud access, and more. You will empower every team member at  to do their best work by delivering reliable, responsive, and forward-thinking IT support.

• Serve as the first responder for IT support requests via ticketing systems, Slack, and email, triaging and resolving issues related to hardware, software, networking, and access.
• Configure and manage SSO (Single Sign-On), MDM (Mobile Device Management), and identity platforms.
• Administer and support Google Workspace, Microsoft Office/365, and collaboration tools such as  and Linear.
• Manage endpoint monitoring and patching using Ninja One; ensure devices are secure, compliant, and up to date.
• Execute employee onboarding and offboarding processes: provisioning accounts, hardware setup, access permissions, and asset recovery.
• Provide basic support and access management for cloud platforms including AWS, Azure, GCP, and Databricks.
• Write and maintain automation scripts in Python and Bash to streamline repetitive IT tasks such as user provisioning, log collection, system health checks, and reporting.
• Use Git Hub (git) for version control of IT scripts, configuration files, and infrastructure-as-code artifacts; participate in code reviews and follow team branching strategies.
• Maintain IT documentation, runbooks, and the internal knowledge base to enable self-service and reduce ticket volume.
• Assist with IT security initiatives including access reviews, MFA enforcement, and compliance-related tasks.
• Track and manage hardware and software asset inventory.
• Partner with Dev Ops, Security, and People teams to support company growth and efficiency.

• Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
• Relevant certifications such as CompTIA A+, Google IT Support Professional Certificate, or AWS Cloud Practitioner are valued.
• 0–2 years of professional IT support experience.
• Demonstrable Python and Bash scripting ability (personal projects, coursework, or professional experience).
• Familiarity with Git/Git Hub workflows.
• Understand how to use command line on Linux and MacOS

Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.

Salary Band

$90,000—$120,000 USD

• Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions
• Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge
• A competitive health insurance plan covers 100% of the policyholder and 75% for dependents
• 12 weeks of paid parental leave in the US
• 401k program, 3% match - vested immediately
• $500 work-from-home stipend to be used up to a year from start date
• $1,200 per year Health & Wellness Allowance to support your personal goals
• The chance to collaborate with a team at the forefront of AI research
• Certain perks and benefits are limited to full-time employees only

participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee s Form I-9 to confirm work authorization. We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.