Product Analyst - IntelliScript; Remote

About Us

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.

At IntelliScript, solutions are tailored for our clients, so no two days are ever alike. The Product Analyst will translate the product vision of our Life Sciences product, Contxt, into clear, detailed, and actionable requirements that enable our engineering teams to deliver high-quality, scalable features across claims-based screening, EHR integrations, and site-level workflows. This role sits at the center of day-to-day execution owning the backlog, writing user stories, clarifying requirements, and ensuring that each increment of work supports our path to product-market fit.

The ideal candidate is highly analytical, deeply curious about clinical workflows and data, and thrives in an early-stage, fast-moving environment where precision, clarity, and strong partnership with engineering are essential.

• Manage and maintain the Contxt product backlog, ensuring requirements and user stories are clear, detailed, and prioritized for engineering execution
• Translate business, operational, and clinical needs into structured user stories, acceptance criteria, data rules, and workflow diagrams
• Run backlog grooming, sprint planning, and daily agile ceremonies with engineering
• Map complex eligibility logic, clinical workflows, claims data rules, and EHR-derived data structures to ensure consistent system behavior
• Apply knowledge of EHR systems and interoperability standards (FHIR, HL7, CCD) to define integration logic, data mappings, and expected system behaviors that enable accurate eligibility and workflow automation
• Collaborate with engineering to clarify requirements, answer questions, and ensure development aligns with expected outcomes
• Create user flows, data dictionaries, rule libraries, and system documentation for engineering, QA, sales, and customer-facing teams
• Lead user acceptance testing (UAT), validating sprint increments, identifying defects, and ensuring each release meets quality standards
• Support customer discovery sessions by documenting insights and translating emergent needs into well-defined product requirements
• Partner with the General Manager, Marketing, and Product Manager to support Value Analysis activities, quantifying operational lift, modeling potential ROI, and translating product capabilities into measurable business impact for prospects and existing clients
• Develop structured value frameworks, case studies, and repeatable templates to support pre-sales and post-implementation conversations

• Minimum 4 years of experience as a Product Analyst, Product Owner, Business Analyst, or similar role in healthcare technology, clinical trials, or other data-intensive domains
• Advanced proficiency with Microsoft Excel and Jira or other relevant software
• Demonstrated ability to interpret data to improve outcomes or answer business questions
• Research and analytical skills

• Strong analytical capability with the ability to break complex workflows and datasets into actionable requirements for engineering
• Experience with EHR systems, interoperability standards (FHIR, HL7), or data-integration workflows; ability to define how clinical and claims data should move through Contxt
• Familiarity with claims data, clinical workflows, or eligibility/triage processes is a meaningful advantage
• Demonstrated ability to write clear, structured user stories, acceptance criteria, and system documentation that engineering teams rely on
• Experience conducting or supporting ROI, efficiency, or value analyses in collaboration with sales or product teams
• Ability to translate qualitative user insights and quantitative data patterns into clear product requirements
• Comfortable working in an agile environment and supporting sprint-level execution with high clarity and responsiveness
• Have a strong eye toward quality and an acumen for peer review as part of the development process
• Capacity to work with and analyze data for extended periods of time
• Constructive, "can do" approach to overcoming obstacles
• Able to work independently and thrive on a growing team
• Adaptable and willing to pitch in wherever needed
• Seeks out input from others, shares insights and opportunities
• Comfort operating in a fast-moving, ambiguous, early-stage environment with a high degree of ownership, autonomy, and cross-functional collaboration
• High integrity, customer empathy, and a passion for improving the speed, quality, and efficiency of clinical trial operations

• Degree, diploma and/or certification in related field
• Experience with clinical informatics (e.g. data table…