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Technical Support IT Consultant

Remote Customer Experience Ops Leader & Training Architect

Remote / Online - Candidates ideally in
Overland Park, Johnson County, Kansas, 66213, USA
Listing for: NoTraffic
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology solutions company is seeking a Customer Experience Operations Manager based in Overland Park, Kansas. This remote role focuses on enabling customer-facing teams through effective training and quality assurance practices. The ideal candidate will possess over 5 years of experience, particularly in developing internal training programs and conducting quality audits. You will partner with Product and R&D to ensure that customer experience strategies are executed consistently across the organization, using data-driven insights to enhance operations.
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