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Remote Client-Facing Production Support Analyst
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-03-12
New York, New York County, New York, 10261, USA
Listing for:
Makai Labs
Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
An innovative technology company is seeking a Production Support Analyst who will be the primary contact for client support requests. This remote role requires expertise in troubleshooting and client communication, focusing on resolving production issues effectively. Ideal candidates have over three years of experience in a B2B SaaS environment and strong organizational skills, with a knack for clear communication. Join a supportive team dedicated to improving user success in enterprise settings.
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