AVP, AI Governance

Job Description:

Role Summary/

Purpose:

At Synchrony, we enable commerce by delivering the leading financial ecosystem that connects our partners and our customers through world‑class technology, products, and capabilities. Our partners and customers are at the forefront of everything that we do.

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in‑person engagement activities such as business or team meetings, training and culture events.

• Implement approved AI governance strategies aligned with the company’s risk appetite, regulatory landscape, and responsible AI standards.
• Contribute to the development and implementation of AI policies, standards, and controls focusing on transparency, accountability, fairness, privacy, and security.
• Participate in efforts of compliance with global regulatory requirements related to AI, including data protection laws, financial regulations, and emerging AI‑specific guidelines.
• Manage deployed AI risk assessment methodologies and frameworks to identify, monitor, and mitigate risks associated with AI systems.
• Collaborate with Engineering, Legal, and Risk teams to review AI models and applications, ensuring explainability, bias mitigation, robustness, and auditability.
• Facilitate AI governance committees and working groups, facilitating broad stakeholder engagement and governance oversight.
• Monitor AI developments, emerging risks, and regulatory trends; and assist in updating governance practices to respond to changes.
• Perform other duties and/or special projects as assigned.

• Bachelor’s Degree and 5+ years of IT experience or equivalent leadership program experience, or in lieu of degree High School Diploma/GED and 10+ years of IT experience, experience in developing and implementing information systems and project management experience
• Experience with leading and facilitating in collaborative Agile teams in Technology
• Ability and flexibility to travel for business as required

• Previous AI governance and regulatory experience.
• Graduate degree preferred
• Experience or training in law / legal compliance or related preferred
• Deep understanding of AI technologies, including machine learning, natural language processing, and automation, and their associated risks.
• Experience in the financial services industry or a highly regulated environment is strongly preferred.
• Strong knowledge of regulatory frameworks related to AI, data privacy (e.g., GDPR, CCPA), and financial compliance.
• Proven ability to build and govern cross‑functional programs, collaborating with technical and non‑technical stakeholders.
• Excellent communication and leadership skills, capable of influencing senior executives and operational teams.
• Strong analytical, problem‑solving, and risk assessment capabilities.
• Commitment to ethical AI principles and responsible innovation.
• Ability to coordinate collaborative projects and knowledge exchanges that contribute to advancing responsible AI research and best practices.
• Experience in product management, especially technical product management
• An analytical approach to problem solving and trouble shooting
• High level of initiative and can work well in a team environment

Grade/Level: 11

The salary range for this position is - USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with…