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Technical Support HelpDesk/Support IT Support Systems Analyst

Remote Epic Helpdesk Analyst - 2nd Shift

Remote / Online - Candidates ideally in
Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: InfoStride
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A healthcare solutions company is seeking an EHR Helpdesk Analyst for a remote position focused on providing technical support for Epic applications and user access. Responsibilities include troubleshooting user issues, managing tickets, and ensuring compliance with security policies. Candidates should have at least 2 years of experience in Epic technical support within the healthcare sector. This is a 2nd shift role, with ample opportunities for system enhancements and user training.
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