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Remote IT Incident & Service Management Lead

Remote / Online - Candidates ideally in
Cumming, Forsyth County, Georgia, 30128, USA
Listing for: Agile Resources, Inc.
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading energy industry company is seeking an Incident Manager to work remotely. The ideal candidate will have familiarity with operational metrics, ITSM best practices, and extensive knowledge of Microsoft 365.

Experience with ticketing platforms like Service Now and a strong understanding of Azure cloud services are crucial. This role requires strong analytical skills and practical experience in incident management to ensure service health and operational efficiency.
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