Business & Data Analyst

Responsibilities

• Analyse current processes to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Collect, clean, and interpret data from multiple systems, including Student Records, CRM, and Finance.
• Design and develop dashboards and reports using Power BI to support operational and strategic decisions.
• Support future-state process design for major work streams, including Student Journeys, CRM and ERP readiness, and Centralised Services.
• Perform data quality checks and promote best practices in data governance and compliance.
• Translate complex data into actionable insights for both technical and non-technical stakeholders.
• Foster a culture of data-informed decision-making across the organisation.

You’ll be based in the Digital, Data & Technology Directorate on our green campus in the north of Plymouth.

Under our hybrid working policy, you may work from home or on campus; however, regular on-site presence is expected to support collaboration, stakeholder engagement and delivery. For an informal discussion about the role, please contact Pete Waterfield, Director of Digital, Data and Technology at

At Marjon, we are committed to supporting every member of staff. Our Balance programme promotes physical, nutritional, mental and social wellbeing. We value work/life balance and offer flexible working, parental leave and time off for dependants. We welcome applications from a diverse range of candidates to support our commitment to inclusion. We are a Disability Confident

Employer:

disabled applicants who meet the essential criteria will be guaranteed an interview.

• Degree in Data Analytics, Computer Science, Mathematics, or equivalent professional experience.
• Proven experience in data analysis, reporting, and visualisation within complex organisations.
• Proficiency in Excel, SQL, and Power BI or Tableau.
• Strong analytical and problem-solving skills with the ability to design dashboards for diverse stakeholders.
• Excellent written and verbal communication skills.
• Understanding of data protection, GDPR, and ethical handling of data.

• Experience with Salesforce Education Cloud or similar CRM platforms.
• Experience in transformation or digital change programmes.
• Skills in advanced analytics techniques (predictive modelling, statistical analysis).
• Knowledge of scripting or automation tools such as Python or R.
• Experience in higher education or regulated environments.

• Collaborating with others: working across teams to deliver joined-up digital workflows
• Problem Solving & Solution Engineering: working with stakeholders to overcome challenges and digitise processes
• Communicating with impact: translating complex information into clear, compelling narratives
• Thinking strategically and creatively: using insight, evidence and innovation to strengthen engagement
• Working flexibly and at pace: managing multiple priorities and adapting to change with confidence, Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

For more details please go to .

1 FTE / 35 Hours per week - 1 Year Fixed Term Contract Grade 6, starting at £31,236. This is a hybrid role; however, regular on-campus presence is essential to support collaboration and service delivery.