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Remote ITSM Incident Response Specialist; ServiceNow
Remote / Online - Candidates ideally in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-02-28
Salem, Marion County, Oregon, 97308, USA
Listing for:
Cayuse Holdings
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Consultant, IT Support, Systems Administrator
Job Description & How to Apply Below
A technology services provider is seeking an ITSM Incident Response Analyst to join their remote team. The ideal candidate will have strong Service Now skills in administration and report generation, with experience in managing incident escalations. Responsibilities include supporting the Incident Response Management team, overseeing incidents, and ensuring ITIL aligned processes are followed. The role requires critical thinking, effective communication, and a proactive approach to incident management, offering a pay rate of $90-110 per hour based on experience.
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