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AI-First Architect & Team Lead - Remote
Remote / Online - Candidates ideally in
Colorado Springs, El Paso County, Colorado, 80509, USA
Listed on 2026-02-28
Colorado Springs, El Paso County, Colorado, 80509, USA
Listing for:
Puffy
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading mattress brand in the USA is seeking a Customer Support Manager to own the customer support tech stack and optimize AI-driven workflows. This role focuses on building innovative solutions and leading a team of agents. Candidates should have over 5 years of experience in e-commerce customer support, strong analytical skills, and proficiency in tools like Zendesk and AI systems.
Join a dynamic environment with flexible work options and industry-leading benefits.
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