System Administrator

Systems Administrator (Contract-to-Hire) Position Overview

We are seeking a skilled Systems Administrator for a contract-to-hire opportunity based on-site in Virginia. This role is responsible for delivering on-site and remote technical support for network, hardware, and software issues across diverse client environments.

The ideal candidate brings strong hands-on technical expertise, experience in a managed services (MSP) environment, and the ability to serve as an escalation point for Level 1 support. This position blends systems administration, solution engineering, and field services support.

This is an on-site role and requires regular presence at client locations and company offices in Virginia.

• Monitor and maintain network systems, including installing and modifying hardware and supporting network software and applications
• Respond to service tickets and provide timely issue resolution
• Communicate directly with end users to troubleshoot technical problems
• Provide expert-level support for major operating systems
• Configure and administer virtual environments
• Engineer and implement client-facing IT solutions
• Serve as escalation support for Level 1 technicians and field staff
• Administer and maintain:
• Active Directory
• Group Policy
• DNS and DHCP
• Microsoft 365
• Configure and manage firewalls, VPNs, and other network security systems
• Develop and enforce IT security standards and best practices
  
  Monitor systems for security breaches and investigate incidents
• Maintain accurate inventory of hardware, software, and IT assets
• Administer servers, desktops, laptops, routers, switches, firewalls, printers, and mobile devices
• Deploy software, manage patching schedules, and apply security updates
• Assist with project planning by generating quotes and specifying technical solutions within defined limits
• Obtain or maintain at least one (1) technical certification per calendar year

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience)
• Minimum of 5 years of technical support experience (MSP experience preferred)
• Industry certification required: one of the following:
• CCNA
• Fortinet FCP
• Experience with RMM and PSA tools (e.g., Connect Wise, Datto, Autotask)
• Strong troubleshooting and documentation skills
• Experience in a customer service-focused technical role
• Knowledge of IT infrastructure (PCs, servers, switches, routers, firewalls)
• Ability to manage multiple priorities in a fast-paced environment
• Professional office and client-site environment
• On-site position in Virginia (remote work not available for this role)
• Standard use of computers, servers, networking equipment, and office devices
• Travel to client locations may be required

• Extended periods of sitting and working at a computer
• Frequent standing, walking, and handling of equipment
• Regular lifting up to 25 lbs; occasional lifting up to 50 lbs
• Occasional bending, kneeling, climbing, or reaching