Enterprise Application Administrator

Overview

About Soft Pro
Soft Pro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), Soft Pro’s technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh, North Carolina.

Why Join Soft Pro?
We believe in taking care of our people and fostering a culture of excellence. Here’s what we offer:

• Comprehensive Benefits:
  Medical, dental, vision, disability, and more
• Financial Wellness: 401(k) with company match and Employee Stock Purchase Plan
• Generous Paid Time Off: vacation, holidays, and parental leave
• Flexibility:
  Some positions are eligible for 100% remote work, plus hybrid options for those living near our Raleigh HQ

Soft Pro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2025 Best Place to Work by the Triangle Business Journal—an honor we’ve earned 13 times since 2012
.

If these values resonate with you, we’d love to have you on our team!

Soft Pro is seeking an Enterprise Application Administrator in our Raleigh, North Carolina office to join our Technology Operations team. We offer a hybrid work schedule with a few days in the office and a few at a remote location. As the Enterprise Application Administrator, you will:

• Fulfill a primary role in ensuring that Soft Pro s customer, invoice and financial data is controlled, accurate and available for efficient use by application users and business processes.
• Build and manage solutions in enterprise systems such as MS Dynamics
  365 CRM, backend accounting software, data transfer tools, invoicing tools and 3rd party product APIs.
• Collaborate with a broad range of stakeholders to design and implement effective business processes.
• Full Time / Mon-Fri (working hours negotiable).
• Travel to Raleigh NC office for defined team or company events.

Details of job responsibilities

• Manage databases and control and validate company data
• Ensure that Soft Pro’s customer, product catalogue and invoicing data is accurate and available
• Design and build data exposure methods that empower business decision making
• Maintain an intimate knowledge of multi-system and multi-process uses of company data
• Collaborate with stakeholders to influence and build effective business processes that make efficient use of company data
• Design and develop software solutions in leading applications and tools (MS Dynamics 365, SQL, SSRS, Power BI, Power Automate, SharePoint)
• Integrate 3rd party applications with Soft Pro applications and data through APIs, Cloud Flows and data transfer tools
• Build MS Dynamics 365 features and functionality that leverage company data to enable stakeholder work processes
• Build and maintain MS Dynamics 365 entities, tables, workflows and forms
• Maintain product catalogues in MS Dynamics 365 to enable license-based and transaction-based billing
• Employ data migration and transformation tools to manage the flow of data between accounting, invoicing and CRM platforms

• Practice a customer-first attitude and be receptive to change
• Demonstrate urgency in your work, dedication to teammates and readiness to contribute to a fluid, fast-paced environment
• Be an analytical problem solver and demonstrate continuous learning
• Maintain a security-first mindset in all development and data management activities
• Possess a strong understanding of how multiple systems work together and how to maintain data synchronization across multiple systems
• Understand data exposure principles in common reporting tools to include SQL, SSRS and Power BI
• Understand Financial Accounting concepts to include billing practices, sales tax, revenue recognition, and general ledger accounting
• Understand product catalogue concepts to include usage and license-based billing models
• Experience in developing MS Dynamics CRM forms,…