Director, Global Learning Project Management Office

Responsibilities

• Execute the PMO’s vision, operating model, and governance framework.
• Define project standards, methodologies, templates, and best practices.
• Align the project portfolio with organizational priorities.
• Run resource & capacity planning (internal and partner resources); maximize utilization and load‑balance across regions.
• Own PMO tools (e.g., Smartsheet, Project, Jira), delivery templates, and data quality SLAs for schedule, cost, benefits, and risk data.
• Produce executive‑ready insights for the Head of Global Learning and enterprise governance bodies.
• Convert the innovation roadmap and validated pilots from Director, Learning Strategy Enablement into PMO‑managed programs for scale (scope, plan, funding, benefits).

• Lead the global intake, prioritization, and sequencing process for learning programs/projects aligned to enterprise priorities and capacity.
• Operate the stage‑gate governance model, risk standards, and change control; maintain program dashboards.
• Facilitate alignment reviews with the Head of Global Learning and key stakeholders; recommend start/stop/continue decisions.
• Standardize planning baselines (scope, schedule, budget, resourcing, and benefits), RAID management, and dependency mapping.
• Enterprise prioritization and investment governance.
• Track benefits realization post‑launch; optimize the portfolio based on value evidence.

• Lead and mentor PMO team members (project managers and project specialists) to deliver complex, multi‑region initiatives using fit‑for‑purpose methods.
• Drive continuous improvement and upskilling.

• Coordinate regional execution with Shared Services, Tech/IT, PMO, and L&D leaders; protect learner experience and platform stability during rollouts.
• Facilitate alignment meetings and executive reporting.

• 10–15+ years leading large, complex portfolios in global, matrixed environments.
• Proven success establishing/leading a PMO (standards, governance, benefits realization, tooling).
• Experience delivering cross‑region, multi‑stakeholder learning transformation programs.
• PMP Certification Required.
• Portfolio/Program/Project management: P3O®, MSP®, MoP®, SAFe/Agile, PMI (or equivalent).
• Tooling:
  Smartsheet, MS Project/Project Online, Jira/Confluence, Power BI.
• Benefits realization, stage‑gate governance, dependency/risk management.
• Understanding of learning ecosystems (LMS/LXP, content ops, integrations) to protect learner experience during delivery.

Limited 10%

Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $139,000 to $165,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K and other benefits to employees.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best…