PC Network Support Technician - Secret Security Clearance

Position: PC Network Support Technician 4 - Secret with Security Clearance
RELOCATION ASSISTANCE:
No relocation assistance available CLEARANCE REQUIRED FOR START:
Yes CLEARANCE TYPE:
Secret TRAVEL:
Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon.

We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader.

At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career. IT Technicians, We Want You! The Northrop Grumman Classified Solutions team is seeking an experienced Desktop PC Technician to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman's Aeronautics Systems support team in Melbourne, FL.

Note:

Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site. Responsibilities will include but not be limited to the following:
* Provide technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, related PC software, telephones, cables, and connectors. Performs basic PC configurations.

* Completes paperwork and other tasks needed to satisfy Security requirements. Follows all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Works with Security to remediate classified data spillage incidents.

* Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies.

* Spends significant portions of the day away from the desk supporting users and moving equipment.

* Exhibits good communication skills, an energetic approach, and patience with customers.

* Lift up to 40 pounds.

* Must be willing to work a flexible work schedule that may include extended shifts, holidays, and weekends as needed.

Basic Qualifications:

* High School diploma (or equivalent) and 6 years of relevant experience; OR an Associate's degree and 4years of relevant experience is required

* Must have a DOD 8140 security certification (examples: Security+ CE or greater)

* Candidates must have a current DOD Secret level security clearance (at a minimum) with the ability to obtain and maintain a DOD Top Secret clearance in order to be considered

* Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of continued employment

* Experience providing technical support to large user populations in a secure environment

* Experience with Microsoft products such as Windows 10/11, Office, and Windows-based software

Preferred Qualifications:

* Associate's degree

* Active DOD Top Secret, TS/SCI, or SAP/SAR access is preferred

* 3 years of experience with IT related hardware in a classified environment

* Microsoft Certifications (MCP, MCSE or MCSA) a plus

* Proficiency in remote administration and troubleshooting of desktop PCs, SCCM, Power Shell

* Experience with thin clients

* Experience in Active Directory configuring user and computer accounts

* Cross-platform experience (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)

* Experience supporting VMware VDI (Virtual Desktop Infrastructure)

* Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of…