MO Sr Citrix Engineer - Remote

Candidate will be allowed to work remote. All remote work must be completed in the United States.

Due to the nature of the work, candidates must be US Citizens.

Our direct client has an opening for a Sr Citrix Engineer # 8003. This position is for 12+ months, with option of extension, and will be worked remote in the United States.

• Submit your current resume.
• Provide your hourly rate. This is a W2-only position;
  Corp-to-Corp is not allowed.

Mid‑Senior level Citrix VDI Architect will be responsible for providing level‑2 and level‑3 technical support for Citrix/Xen Apps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization, development and implementation of complex, multiple inter‑linked systems.

Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems.

• Providing level‑2 and level‑3 technical support for Citrix / Xen Apps server environment.
• Monitoring the VDI platform with various client tools such as Netscaler and Control
  
  UP.
• Providing support for VDI end‑user sessions, the VDI stack, and level‑2 management and technical support.
• Ensuring virtual sessions are working as intended.
• Handling IT‑VDI related requests or inquiries received by the client helpdesk.
• Ensuring all Citrix platform server systems under management have updated software patches.
• Supporting the Xen Desktop Broker, including VDI monitoring and alerting support of the Citrix/VMware applications responsible for delivery of the virtualized desktop or applications.
• Ensuring high levels of client satisfaction for the products/solutions which are supported.
• Addressing all technical questions around VDI and Citrix.
• Participating in client meetings to update team members.
• Acting as the technical subject‑matter expert within the environment.
• Deploying and supporting core Microsoft services (AD, ADFS, DNS & DHCP, WSUS, and Group Policy).

• Advanced system testing tool knowledge & experience.
• Strong technical experience with Citrix Xen Desktop, Citrix Xen Server, and Microsoft Windows infrastructure.
• Ability to work well within a team environment.
• Experience with workflow analysis.
• Technical collaboration for client problem solving.
• Ability to apply best practices to ensure maximum production efficiency.
• Ability to provide one‑on‑one training to teammates.

• 5+ years technical experience with Citrix administration, including Xen Server in a production environment.
• 5+ years experience with Microsoft Windows Servers and Microsoft Windows Infrastructure (AD, DNS, DHCP, ADFS, WSUS, etc.).
• 5+ years design and architecture experience.
• 5+ years providing Tier 1‑Tier 4 support.
• Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering.
• Ability to answer complex questions related to Citrix command‑line commands.
• Ability to speak to Citrix ports.
• Effective written and oral communication skills.
• Team‑member training experience.
• Adaptability, flexibility, and self‑motivation with strong technical and problem‑solving skills.

• Citrix Administration Certification.
• Self‑starter demonstrating willingness to address and resolve ambiguity and conflict within a complex VDI environment.
• Developing update processes and working with team members to maintain currency in the VDI environment.
• Effective communication with large or small groups through written or spoken communication.
• Ability to analyze, use structured problem‑solving tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues; ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.

A bachelor’s degree in Computer Science or a related field, plus five years or more professional experience supporting a large‑scale enterprise Windows environment and experience in Citrix VDI.