Mid-Senior QA Engineer; B2B SaaS | Fully Remote

Accessible rail travel depends on systems that work reliably in live environments.

Our Passenger Assistance platform turns passengerassistancerequests into coordinated action inside live rail operations.

We’rehiring a QA Engineer to lead manual quality and release confidence across our UK and Global web and mobile platforms.

Transreport exists to remove structural barriers in rail travel. Our vision is that everyone has access to travel everywhere.

Weoperateacross the UK, Japan, and the EU and have supported over 10 millionassistancerequests for more than 1 million users.

Weare a Series A company recognised with a King’s Award.

Because weoperatein live, safety‑critical environments, quality discipline is fundamental, not optional. As the platform grows in complexity across markets, this role ensures that reliabilityremainsuncompromised.

• Own manual QA for at least one active product stream.
• Embed earlier into refinement and design to strengthen acceptance criteria.
• Improve regression structure and reduce escaped defects.
• Bring clarity and consistency to our Test Rail coverage.
• Act as a trusted release partner for Engineering and Product.

• Confidently rotate across UK and Global teams.
• Influence how we balance manual testing and automation coverage.
• Identify recurring quality risks and drive preventative improvements.
• Raise the overall standard of release confidence across web and mobile.

• Execute & Manage Testing
  :
  Own the manual testing lifecycle for web (Vue.js/Rails) and mobile (Native Swift/Kotlin) applications.
• Shift Left:Participate in design and requirements sessions,clarifying how A/Cs are tested before a single line of code is written.
• Test Case Management:maintain and expand our Test Rail repository. You will decide what needs a manual pass and what candidates should be handed off to SDETs for automation.
• Release Confidence
  :
  Act as the final gatekeeper for releases, conducting smoke tests and regression passes to ensure high reliability for our public-facing and B2B users.
• Cross-Platform QA:Verify consistency across our web dashboard and mobile apps, ensuring data syncs correctly between the Rails backend and the client devices.

• Management:Test Rail, Jira.
• Web:Vue.js (Frontend), Ruby on Rails (Backend).
• Mobile:Native Swift (iOS) & Native Kotlin (Android) as well as React Native.
• Note:While our stack includes
  
  RSpecand
  
  Vuewrapper, this is a functional QA role. You are not expected to write code, but you should be comfortable navigating a technical environment.

• Experience:3+ years ofofexperience in manual QA for web and mobile applications.
• Process Mindset:You understand that QA is a process, not just a phase. You candemonstratehowyou’veimproved QA workflows inpreviousroles.
• Context Switching:You are comfortable moving between an established legacy project and a fast-moving greenfield/scaling project.
• Mobile Proficiency:You know the difference between testing on iOS vs. Android and are familiar with mobile constraints (offline mode, location services, etc.).
• Experience in Government, Public Transport, or Logistics sectors.
• Experience testing SaaS platforms with complex user permissions.
• 25 days holiday
• Volunteering Leave
• Cycle and Tech Scheme
• Free flu jab for you and your family

• Clarity over bureaucracy

Weoperatewith high autonomy and high accountability. People are expected to raise risks early, communicate clearly, and take responsibility for outcomes.

Quality here is not cosmetic. It protects real journeys.

• Screening Call (30 mins)– Recruiter alignment
• Technical Exercise
  – Automation & QA approach
• Final Culture Conversation
  – Leadership alignment

We aim to complete the process within4weeks.

We’rea Disability Confident employer and we welcome applications from disabled candidates. If you need any adjustments at any stage of the recruitment process, please tell us what would help
-we’llwork with you to make the process as accessible as possible.

We also offer a Guaranteed Interview Scheme (GIS) for candidates who consider themselves to have a disability as defined under the Equality Act 2010.

If youindicatethisoptionin your application and your applicationdemonstratesthat you meet the essential criteria for the role,you’llbe invited to interview or assessment.

Choosing GISdoesn’tguarantee a job offer. If you have any questions, please get in touch.