Business Systems Analyst Sr - ATM

Overview

Summary:

The Business Systems Analyst - Senior will work in Huntington's Branch and Contact Center Technology Department. This position is intended to serve as a career path option for highly skilled Business Analysts who do not have direct supervisory responsibility, but lead/participate in projects of a significant nature.

• Leads assigned projects and/or provides advanced technical and consultative support to other team members for assigned business unit or assigned application(s) that are typically more complex and of a larger impact to the company.
• Maintains in-depth knowledge of applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s).
• Analyzes existing systems or procedures and identifies technical or procedural improvements.
• Recommends business practices to optimize use of application systems.
• Develops operational procedures for products, services and systems.
• Designs processes to meet regulatory requirements.
• Develops and generates special or Ad Hoc reports.
• Provides technical support to business unit, customers, management and other users.
• Serves as liaison between software vendors and business units, or between users and other corporate areas.
• As this is highly specialized, it is expected that the number of employees assigned to this position will be minimal.
• Performs other duties as assigned.

• Bachelor's Degree
• 4 to 8 years of related experience

• Project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines.
• Knowledge and/or Experience in waterfall and agile methodologies.
• Experience in a Business Analyst role performing the listed responsibilities, including experience with the following artifacts is desirable:
• Eliciting and documenting functional requirements and use cases
• Producing process flows using Visio
• Demonstrable technical skills and ability to learn technology
• Strong organization, written and oral communication skills
• Experience facilitating group sessions to gather requirements with ability to ask relevant questions to drill into the details
• Experience tracking and driving deliverables to completion
• Coordinate annual access reviews and technical recovery exercises - ensure system records are complete and approved
• Document system current state and technical procedures, gathering details from teams and assisting with documentation.
• Drive elicitation, analysis, documentation, and validation of project scope and requirements.
• Coordinate and facilitate scope and requirements sessions with stakeholders.
• Ensure scope aligns with business objectives and requirements trace back to scope.
• Review scope with application BSAs to confirm understanding and alignment.
• Collaborate with application BSAs to set timelines, identify risks, and manage issues.
• Facilitate reviews of requirements and ensure they meet quality standards.
• Track requirements status and communicate risks/issues to the IT Project Manager.
• Good reporting and Excel skills, understanding of XML and SQL queries, web services and API mapping.
• Experience in working in iterative/Agile environment
• Experience with Azure Dev Ops or Outlook and Share Point
• Building and writing requirements for payment systems, ATM systems, Teller systems, POS systems, or embedded windows (IoT)
• Ensure effective communication within the BSA team and project leadership.
• Participate in reviewing key deliverables (Architecture Solution, Technical Design, Test Plan).
• Triage issues and defects during all test cycles; provide implementation and warranty support.

Exempt Status:
Yes

Workplace Type:
Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

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