System Administrator

Type of position: Regular

As an application system administrator, you’ll play a key role in ensuring the stability, performance and continuous improvement of the business applications managed by the Digital Work Environment team. You’ll focus on the day-to-day administration and operational support of key platforms such as electronic document management systems and Microsoft 365 collaboration tools. You’ll work closely with other system administrators who are currently heavily involved in operational activities.

Your support will help strengthen the team’s ability to manage deployments, resolve complex incidents and optimize existing systems.

• Oversee deployments, updates, patches and maintenance activities
• Establish application performance indicators to optimize monitoring and ensure follow-up
• Work with other administrators to maintain infrastructure resources
• Analyze complex issues, identify root causes and participate in incident management
• Help develop an internal community of application and system administrators
• Help implement methodologies such as disaster recovery planning, deployment automation or licence lifecycle management
• Participate in testing activities (UAT, regression, performance) when changes are introduced
• Update documentation, including environment architecture, user guides, application integration mapping, application administration and configuration manuals
• Proactively manage supplier relationships and application development, including roadmaps and release notes

• Results-driven
• Strong analytical mindset and problem-solving skills
• Team spirit
• Rigour and ethical
• Interest in technology and continuous learning

• College diploma in computer science or industry-related experience (2-3 years)
• Knowledge of scripting language, such as VBScript, JSON or Power Shell
• Basic knowledge of networking, infrastructure, databases and N-tier architecture
• Advanced English skills to facilitate collaboration with other BBA offices and/or clients in English-speaking Canadian provinces and internationally; you may need to use English occasionally or daily, depending on current projects
• Advanced French skills to facilitate collaboration with other BBA offices and/or clients in Québec
• Ability to create clear and concise documentation
• Basic understanding of cloud technologies, integration, orchestration setup, data flow management and other technologies
• Knowledge of Agile, Dev Ops, Scrum or other practices
• Available to work outside regular office hours, depending on needs and deployments
• Asset: experience with cloud integration on MS Power Platform and its components, as well as Azure Logic Apps and others
• Asset: knowledge of a document management system
• Asset: experience administering Microsoft 365, Exchange, Teams, SharePoint and One Drive

• Annual base salary
• Annual premium program for regular employees
• Onsite mobility premium
• Time bank
• Cellphone fee reimbursements
• Group insurance plan from the first day of employment, including disability insurance and a telemedicine program
• Retirement savings plan
• Annual vacation and sick leave
• Premium for employee referrals BBA considers many factors when determining the annual base salary, including location, market, education, relevant and demonstrated work experience, technical assessment, qualifications, certifications and other relevant skills.

• A flexible schedule that combines office presence and working from home
• A caring environment where everyone’s ideas are listened to and there’s no perception of hierarchy
• Friendly, eco-mindful and high-tech work spaces
• Committees involved in important causes: diversity, social commitment and more
• A growing business with many opportunities
• An inclusive culture that values diversity, respect and openness
• A collaborative culture among various departments and with our operations clients
• Valuing complementary expertise
• Agility and listening:
  Your ideas are transformed into concrete initiatives

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